Terms & Conditions

• "We", "us", "our" means ERA PRESENTS LTD, the promoter, operator and seller for the Event where legally applicable.
• "Awgazi" means the event and cultural property. Its brand and intellectual property are held by ERA GWH LTD.
• "Event" means Awgazi Fridays, taking place at the venue and on the date stated on the website.
• "Venue" means the physical venue hosting the Event, as stated on the website.
• "You", "your" means the person purchasing a ticket, reserving a table, or attending the Event.
• "Ticket" means a digital pre-sale ticket issued by us in the form of a unique QR code.

By purchasing a Ticket, reserving a table, or attending the Event you confirm that you have read, understood, and accept these Terms & Conditions in full, together with our Privacy Policy. The Event is strictly 18+. Valid government-issued photo ID is required for entry. No ID, no entry, no refund.

• Pre-sale Tickets are sold online and delivered electronically as a QR code to the email address provided at checkout.
• Each QR code is unique and single-use. A copied or previously scanned code may be refused. Any permitted transfer must be completed through the process we specify before entry.
• Tickets are generally non-refundable for change of mind, non-attendance or refusal of entry for a lawful breach of these Terms. This does not affect refunds or remedies required by law, including where we cancel the Event or fail to provide the service with reasonable care and skill. See section 8.
• Re-selling Tickets for profit or above face value is prohibited and will void the Ticket without refund.
• Door price is payable in addition only if pre-sale has sold out. Door entry is at the Venue's discretion and subject to capacity. Door sales are also non-refundable.
• It is your responsibility to keep your Ticket safe. Lost tickets can usually be resent on request to the original purchase email; we do not refund lost, stolen, or misplaced tickets.
• If a published event has a group-entry policy, it will be shown clearly before checkout. Accepting that policy records your agreement but does not remove statutory rights or automatically determine whether every refusal is non-refundable.
• Only Elevated Entry and Backstage Royalty Tickets include a welcome drink and queue priority. Vibe Starter Tickets and door entry do not include these perks.

• Tables are reserved by paying the table fee online in full. Bottle service is settled at the door on the night, by card or cash.
• Bottle and mixer selections are subject to availability. We reserve the right to substitute with an equivalent product without notice or refund.
• The confirmation issued for a live event will state the arrival deadline and payment schedule. Missing that deadline may result in release of the table, subject always to your statutory rights.
• Table reservation fees are generally non-refundable for change of mind or non-attendance once tied to a specific event date. This does not affect refunds or remedies required by law. See sections 8 and 8a.
• The booking host is responsible for the conduct of every member of their party at the table.
• Damage to Venue property or aggressive behaviour will be charged to the host and may result in removal without refund.

The Event is subject to the Venue's house rules and the conditions of its premises licence. Anti-social behaviour, intoxication on arrival, drug use or supply, theft, harassment, discrimination, and aggression of any kind will result in immediate removal without refund and may be reported to Police Scotland. Smart-casual dress code applies — no sportswear. The Venue operates CCTV at all times, conducts search-on-entry, and reserves the right to refuse entry to any individual without giving reasons.

The Event is photographed and filmed for promotional use across our official channels and third-party media platforms. By attending you grant us a perpetual, royalty-free, worldwide licence to use your image in this manner. If you object to a specific image, contact us via Instagram and we will use reasonable efforts to remove it from our own channels; we cannot guarantee removal from third-party platforms or accounts.

All branding, artwork, photography, video, the "Awgazi" name, logos, and the website content are owned by us or our licensors. You may share our content on personal social media; commercial use, modification, or republication requires our prior written consent.

We may change the lineup, DJ set times, room programming, décor, or production at any time without notice and without refund. Reduced enjoyment, disappointment with the lineup, changes in set times, temporary closure of a bar or section of the Venue, and adverse weather or travel disruption do not entitle you to a refund.

If we cancel the Event in full, affected ticket and table payments will be refunded to the original payment method. If the Event is postponed or materially changed, we will explain whether bookings transfer and the available refund process. Nothing here limits remedies required by law. We are not responsible for travel, accommodation or other separately purchased costs except where the law requires otherwise.

Contracts for leisure activities supplied on a specific date or during a specific period — including concerts, club events, live entertainment, and table bookings tied to a specific event date — are expressly excluded from the 14-day online cancellation right under Regulation 28(1)(h) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

The usual 14-day cancellation right does not generally apply to leisure services supplied on a specific date under Regulation 28(1)(h). Completing checkout records your request for the dated booking. It does not waive rights that cannot lawfully be excluded, including remedies where we cancel the Event or fail to provide the contracted service with reasonable care and skill.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the laws of Scotland.

Subject to that, our total aggregate liability to you arising out of or in connection with the Event or these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount you paid to us for your Ticket and/or table deposit. We are not liable for any indirect or consequential losses, loss of profits, loss of enjoyment, loss of opportunity, or loss of data.

You agree to indemnify and hold us, the Venue, our staff, and our partners harmless from any claim, loss, or damage arising from your breach of these Terms, your breach of any law, or your conduct at the Event.

We are not in breach of these Terms, nor liable for delay or failure to perform, where caused by an event outside our reasonable control, including (without limitation) acts of God, fire, flood, severe weather, pandemic, civil unrest, terrorism, strike action, Venue closure, or licensing/government action.

We process your personal data in line with our Privacy Policy, which forms part of these Terms.

If any provision of these Terms is found to be unenforceable, the remainder will continue in full force. These Terms, together with the Privacy Policy and the information on the website, are the entire agreement between you and us in relation to the Event and supersede any prior representations.

These Terms are governed by the laws of Scotland. Any dispute is subject to the exclusive jurisdiction of the Scottish courts. Nothing in this section affects your statutory rights as a consumer.

Questions about these Terms? Reach us on Instagram at @awgazinights or through the Customer Support page.